Frequently Asked Questions

Find answers to common questions about myTracks

November 23, 2023

myTracks on iOS/iPadOS does not start

Under certain circumstances it can happen that myTracks no longer starts on an iPhone or an iPad.

November 23, 2023

Diary mode accuracy

On the iPhone you can start the diary mode in myTracks. This always records a new track point when the iPhone moves significantly.

September 27, 2023

Poor or no track recording

If myTracks does not record any meaningful or very imprecise tracks on the iPhone, there can be various reasons.

September 26, 2023

Cancel Premium Subscription

The myTracks premium subscription is fully managed by Apple's App Store.

September 27, 2022

Distance and Altitude Accuracy

If you compare the track length recorded by myTracks to those recorded by other apps, you may notice a discrepancy.

September 18, 2022

Recording stops on iOS

A regular, actual recording in myTracks on iOS does not stop automatically. But there is a limitation of iOS that can kill myTracks.

May 26, 2021

iCloud Files

myTracks supports iCloud synchronization. That means, it synchronizes the tracks between all iOS and macOS devices.

March 27, 2021

Driver Diagnostics

If you have problems with your GPS logger you can run a diagnostics application.

March 22, 2021

Driver Compatibility on macOS

During the last years Apple put a lot of effort making macOS more secure, affecting compatibility with external devices such as GPS loggers.

March 1, 2021

macOS Drivers for GPS Loggers

Some GPS loggers can be used with myTracks without the need to install any driver. Others require an installed USB driver.

March 17, 2018

Extension Pack (In-App Purchase for iOS)

Some features of myTracks for iOS need an in-app purchase called Extension Pack.

April 23, 2017

OpenCycleMap

myTracks for iOS and macOS used to provide access to OpenCycleMap, a map style with focus on bicycle lanes.

November 17, 2016

Extracting GPX files from iTunes Backup

The tracks that you record with myTracks on your iOS device are also contained in an iTunes backup.

October 26, 2016

myTracks 2.x vs. 3.x

The classic edition, i.e. the non-App-Store edition of myTracks, is only available as version 2.x and not as 3.x.

February 16, 2023

What happened to the OSM vector maps?

There are different map types in myTracks, the Apple maps, the OSM pixel map and the OSM vector map.

January 18, 2015

Importing NMEA files

With myTracks you can import NMEA files.

November 8, 2014

AppleScript Interface

myTracks has an AppleScript interface that can be used by me and you to implement additional features.

November 8, 2014

Where are the tracks stored?

myTracks manages the tracks on its own. That means it has an own library where the files are stored.